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https://cis-india.org/
Websites
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On April 19, 2025, 05:15 PM UTC, https://cis-india.org/ was accessible when tested on AS17488 in India.
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DNS Queries
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172.217.34.81
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172.67.211.18
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104.21.45.73
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TCP Connections
Connection to 2606:4700:3032::ac43:d312:443 was blocked.
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Connection to 172.67.211.18:443 succeeded.
Connection to 104.21.45.73:443 succeeded.
HTTP Requests
URL
GET https://cis-india.org/
Response Headers
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<head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><base href="https://cis-india.org/home" /><title>The Centre for Internet & Society — Centre for Internet and Society</title><meta name="viewport" content="width=device-width, initial-scale=0.6666, maximum-scale=1.0, minimum-scale=0.6666" /><meta name="generator" content="Plone - http://plone.org" />
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<body class="home template-document_view portaltype-document site-website section-home" dir="ltr"><div class="container">
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</div><div class="nav"><div class="container">
<ul class="row-fluid">
<li id="portaltab-accessibility" class="plain"><a href="https://cis-india.org/accessibility" title="">Accessibility</a></li><li id="portaltab-a2k" class="plain"><a href="https://cis-india.org/a2k" title="Access to Knowledge">Access to Knowledge</a></li><li id="portaltab-openness" class="plain"><a href="https://cis-india.org/openness" title="">Openness</a></li><li id="portaltab-internet-governance" class="plain"><a href="https://cis-india.org/internet-governance" title="">Internet Governance</a></li><li id="portaltab-telecom" class="plain"><a href="https://cis-india.org/telecom" title="">Telecom</a></li><li id="portaltab-raw" class="plain"><a href="https://cis-india.org/raw" title="">RAW</a></li>
</ul>
</div></div><div class="main container">
<div class="row-fluid">
<div class="content span8"><div class="row-fluid">
<div class="featured span12">
<h1><a href="https://cis-india.org/raw/navigating-the-digitalisation-of-finance">
Navigating the Digitalisation of Finance: User experiences of risks and harms
</a></h1>
<p></p>
<img src="https://cis-india.org/raw/navigating-the-digitalisation-of-finance/image_thumb" height="128" alt="" />
<p class="introText">Our study unpacks the experiences of marginalised users navigating the digitalisation of finance. Through a survey of 3,784 users, 18 interviews and 7 focus group discussions, our study’s findings highlight user experiences of risks and harms while accessing digital financial services, unpacking experiences specifically of persons with disabilities, transgender persons, gender and sexual minorities, elderly persons, women, regional language-first users, and persons facing digital and economic vulnerabilities.
</p>
</div>
</div><div class="row-fluid">
<div class="span6">
<div class="homeBlock access-block">
<h2><a href="https://cis-india.org/openness/blog">
<span>Openness</span>
</a></h2>
<ul><li>
<a href="https://cis-india.org/openness/state-of-openness-in-indias-e-governance-applications" class="tile" title="Lead Title Content">
<span class="leadTitle">State of Openness in India's E-Governance Applications</span>
<div>
</div>
</a>
<p class="date"><span>March 26, 2025</span></p>
<p>Open source software (OSS), also commonly known as free and open source software (FOSS) or free libre open source software (FLOSS), is software that is made available with its source code. It is licensed liberally, granting users access to study, use, modify, improve, or redistribute it. This work was sponsored by Mozilla Foundation. </p>
</li><li>
<a href="https://cis-india.org/a2k/envisioning-role-of-open-knowledge-in-implementation-of-national-education-policy" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/a2k/envisioning-role-of-open-knowledge-in-implementation-of-national-education-policy" class="tile subTitle">
<span>Envisioning the Role of Open Knowledge in the Implementation of the National Education Policy 2020</span>
</a>
<p class="date"><span>August 27, 2024</span></p>
</li><li>
<a href="https://cis-india.org/a2k/commemorating-chandan-chiring" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/a2k/commemorating-chandan-chiring" class="tile subTitle">
<span>Commemorating Chandan Chiring (1990-2024)</span>
</a>
<p class="date"><span>May 06, 2024</span></p>
</li><li>
<a href="https://cis-india.org/a2k/blogs/open-movement-in-india-idea-and-its-expressions" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/a2k/blogs/open-movement-in-india-idea-and-its-expressions" class="tile subTitle">
<span>Open Movement in India (2013-23): The Idea and Its Expressions</span>
</a>
<p class="date"><span>February 10, 2024</span></p>
</li><li>
<a href="https://cis-india.org/openness/security-of-open-source-software-a-survey-of-technical-stakeholders2019-perceptions-and-actions-1" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/openness/security-of-open-source-software-a-survey-of-technical-stakeholders2019-perceptions-and-actions-1" class="tile subTitle">
<span>Security of Open Source Software : A Survey of Technical Stakeholders’ Perceptions and Actions</span>
</a>
<p class="date"><span>April 13, 2023</span></p>
</li><li>
<p class="date"><span class="portletBottomLeft"></span><span>
<a class="readmore" href="https://cis-india.org/openness/blog">
830 more articles →
</a>
</span><span class="portletBottomRight"></span></p>
</li></ul>
</div>
<div class="homeBlock open-block">
<h2><a href="https://cis-india.org/accessibility/blog/accessibility-blog">
<span>Accessibility</span>
</a></h2>
<ul><li>
<a href="https://cis-india.org/accessibility/blog/groundbreaking-disability-rights-activist-javed-abidi-dies-at-53" class="tile" title="Lead Title Content">
<span class="leadTitle">Groundbreaking disability rights activist Javed Abidi dies at 53 </span>
<div>
</div>
</a>
<p class="date"><span>March 06, 2018</span></p>
<p>The Centre for Internet & Society (CIS) expresses profound regret at the demise of Mr. Javed Abidi, a groundbreaking disability rights activist.</p>
</li><li>
<a href="https://cis-india.org/accessibility/blog/comments-on-guidelines-for-indian-government-websites" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/accessibility/blog/comments-on-guidelines-for-indian-government-websites" class="tile subTitle">
<span>Comments on Guidelines for Indian Government Websites</span>
</a>
<p class="date"><span>November 26, 2017</span></p>
</li><li>
<a href="https://cis-india.org/accessibility/blog/cis-comments-on-mobile-accessibility-guidelines" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/accessibility/blog/cis-comments-on-mobile-accessibility-guidelines" class="tile subTitle">
<span>Comments on Mobile Accessibility Guidelines</span>
</a>
<p class="date"><span>January 03, 2018</span></p>
</li><li>
<a href="https://cis-india.org/accessibility/blog/why-gst-is-a-step-backward-for-the-disabled" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/accessibility/blog/why-gst-is-a-step-backward-for-the-disabled" class="tile subTitle">
<span>Why GST Is A Step Backward For The Disabled</span>
</a>
<p class="date"><span>July 03, 2017</span></p>
</li><li>
<a href="https://cis-india.org/accessibility/blog/gst-a-barrier-to-human-rights-for-persons-with-disabilities" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/accessibility/blog/gst-a-barrier-to-human-rights-for-persons-with-disabilities" class="tile subTitle">
<span>GST - A Barrier to Human Rights for Persons with Disabilities</span>
</a>
<p class="date"><span>June 24, 2017</span></p>
</li><li>
<p class="date"><span class="portletBottomLeft"></span><span>
<a class="readmore" href="https://cis-india.org/accessibility/blog/accessibility-blog">
194 more articles →
</a>
</span><span class="portletBottomRight"></span></p>
</li></ul>
</div>
<div class="homeBlock natives-block">
<h2><a href="https://cis-india.org/telecom/blog/telecom-blog">
<span>Telecom</span>
</a></h2>
<ul><li>
<a href="https://cis-india.org/telecom/blog/indian-express-january-25-2024-how-the-telecom-act-undermines-personal-liberties" class="tile" title="Lead Title Content">
<span class="leadTitle">How the Telecom Act undermines personal liberties </span>
<div>
</div>
</a>
<p class="date"><span>February 20, 2024</span></p>
<p>In this article, Prof. Rajat Kathuria and Isha Suri analyse whether the law has enough safeguards and an independent regulatory architecture to protect the rights of citizens. The authors posit that the current version leaves the door open for an overenthusiastic enforcement machinery to suppress fundamental rights without any meaningful checks and balances. </p>
</li><li>
<a href="https://cis-india.org/telecom/blog/cis-comments-to-the-telecommunications-bill-2023" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/telecom/blog/cis-comments-to-the-telecommunications-bill-2023" class="tile subTitle">
<span>Comments to the Telecommunications Bill, 2023</span>
</a>
<p class="date"><span>December 22, 2023</span></p>
</li><li>
<a href="https://cis-india.org/telecom/blog/indian-express-rajat-kathuria-isha-suri-why-spectrum-needs-a-change-in-approach" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/telecom/blog/indian-express-rajat-kathuria-isha-suri-why-spectrum-needs-a-change-in-approach" class="tile subTitle">
<span>Why spectrum needs a change in approach</span>
</a>
<p class="date"><span>January 18, 2023</span></p>
</li><li>
<a href="https://cis-india.org/telecom/blog/cis-comments-to-draft-indian-telecom-bill-2022" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/telecom/blog/cis-comments-to-draft-indian-telecom-bill-2022" class="tile subTitle">
<span> CIS’ Comments to the (Draft) Indian Telecommunication Bill 2022</span>
</a>
<p class="date"><span>November 22, 2022</span></p>
</li><li>
<a href="https://cis-india.org/telecom/blog/an-overview-telecommunications-policy-and-regulation-framework-in-india" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/telecom/blog/an-overview-telecommunications-policy-and-regulation-framework-in-india" class="tile subTitle">
<span>An Overview of Telecommunications Policy and Regulation Framework in India</span>
</a>
<p class="date"><span>March 25, 2022</span></p>
</li><li>
<p class="date"><span class="portletBottomLeft"></span><span>
<a class="readmore" href="https://cis-india.org/telecom/blog/telecom-blog">
118 more articles →
</a>
</span><span class="portletBottomRight"></span></p>
</li></ul>
</div>
</div>
<div class="span6">
<div class="homeBlock a2k-block">
<h2><a href="https://cis-india.org/internet-governance/posts">
<span>Internet Governance</span>
</a></h2>
<ul><li>
<a href="https://cis-india.org/internet-governance/blog/the-cost-of-free-basics-in-india" class="tile" title="Lead Title Content">
<span class="leadTitle">The Cost of Free Basics in India: Does Facebook's 'walled garden' reduce or reinforce digital inequalities?</span>
<div>
</div>
</a>
<p class="date"><span>April 05, 2025</span></p>
<p>In this essay—written in April 2016 soon after India's Telecom Regulatory Authority (TRAI) upheld net neutrality and effectively banned Free Basics in India— the author uses development theories to study the Free Basics programme. The author explored three key paradigms: 1) Construction of knowledge, power structures and virtual colonization in the Free Basics Programme, (2) A sub-internet of the marginalized and (3) the Capabilities Approach and explored how the programme reinforces levels of digital inequalities as opposed to reducing it. This essay was written in 2016 and there have been various shifts in the digital and tech landscape. Further a lot of numbers and statistics are from 2016 and not all ideas held here may be transferable today. This should be read as such. This is being published now, on account of 10 years since the Free Basics project was set to be implemented in India. </p>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/emotional-contagion-theorising-role-of-affect-in-covid-19-information-disorder" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/internet-governance/blog/emotional-contagion-theorising-role-of-affect-in-covid-19-information-disorder" class="tile subTitle">
<span>Emotional Contagion: Theorising the Role of Affect in COVID-19 Information Disorder</span>
</a>
<p class="date"><span>April 03, 2025</span></p>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/aparna-bhatnagar-and-amrita-sengupta-education-epistemologies-and-ai-understanding-role-of-generative-ai-in-education" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/internet-governance/blog/aparna-bhatnagar-and-amrita-sengupta-education-epistemologies-and-ai-understanding-role-of-generative-ai-in-education" class="tile subTitle">
<span>Education, Epistemologies and AI: Understanding the role of Generative AI in Education</span>
</a>
<p class="date"><span>March 21, 2025</span></p>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/cis-comments-and-feedback-to-digital-personal-data-protection-rules-2025" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/internet-governance/blog/cis-comments-and-feedback-to-digital-personal-data-protection-rules-2025" class="tile subTitle">
<span>The Centre for Internet and Society’s comments and feedback to the: Digital Personal Data Protection Rules 2025</span>
</a>
<p class="date"><span>March 06, 2025</span></p>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/cis-comments-and-recommendations-to-report-on-ai-governance-guidelines-development" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/internet-governance/blog/cis-comments-and-recommendations-to-report-on-ai-governance-guidelines-development" class="tile subTitle">
<span>The Centre for Internet and Society’s comments and recommendations to the: Report on AI Governance Guidelines Development</span>
</a>
<p class="date"><span>March 06, 2025</span></p>
</li><li>
<p class="date"><span class="portletBottomLeft"></span><span>
<a class="readmore" href="https://cis-india.org/internet-governance/posts">
1326 more articles →
</a>
</span><span class="portletBottomRight"></span></p>
</li></ul>
</div>
<div class="homeBlock ig-block">
<h2><a href="https://cis-india.org/a2k/blogs/access-to-knowledge-blogs">
<span>Access to Knowledge (A2K)</span>
</a></h2>
<ul><li>
<a href="https://cis-india.org/a2k/blogs/she-leads-bootcamp" class="tile" title="Lead Title Content">
<span class="leadTitle">She Leads Bootcamp 2025</span>
<div>
</div>
</a>
<p class="date"><span>February 19, 2025</span></p>
<p>CIS-A2K is committed to bridging the gender gap within Indian Wikimedia communities, and to further this goal, last year we launched the impactful She Leads program. This initiative is designed to empower female Wikimedians to take on leadership roles within their language communities, promoting diversity and inclusivity.</p>
</li><li>
<a href="https://cis-india.org/a2k/envisioning-role-of-open-knowledge-in-implementation-of-national-education-policy" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/a2k/envisioning-role-of-open-knowledge-in-implementation-of-national-education-policy" class="tile subTitle">
<span>Envisioning the Role of Open Knowledge in the Implementation of the National Education Policy 2020</span>
</a>
<p class="date"><span>August 27, 2024</span></p>
</li><li>
<a href="https://cis-india.org/a2k/blogs/open-movement-in-india-idea-and-its-expressions" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/a2k/blogs/open-movement-in-india-idea-and-its-expressions" class="tile subTitle">
<span>Open Movement in India (2013-23): The Idea and Its Expressions</span>
</a>
<p class="date"><span>February 10, 2024</span></p>
</li><li>
<a href="https://cis-india.org/a2k/blogs/using-wikimedia-sphere-for-revitalization-of-small-and-underrepresented-languages-in-india" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/a2k/blogs/using-wikimedia-sphere-for-revitalization-of-small-and-underrepresented-languages-in-india" class="tile subTitle">
<span>Using the Wikimedia sphere for the revitalization of small and underrepresented languages in India</span>
</a>
<p class="date"><span>February 10, 2024</span></p>
</li><li>
<a href="https://cis-india.org/a2k/blogs/commemorating-ulo-senthamizh-kodai-1945-2024-a-luminary-of-tamil-open-knowledge-movement" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/a2k/blogs/commemorating-ulo-senthamizh-kodai-1945-2024-a-luminary-of-tamil-open-knowledge-movement" class="tile subTitle">
<span>Commemorating Ulo Senthamizh Kodai (1945 - 2024): A Luminary of Tamil Open Knowledge Movement</span>
</a>
<p class="date"><span>February 08, 2024</span></p>
</li><li>
<p class="date"><span class="portletBottomLeft"></span><span>
<a class="readmore" href="https://cis-india.org/a2k/blogs/access-to-knowledge-blogs">
758 more articles →
</a>
</span><span class="portletBottomRight"></span></p>
</li></ul>
</div>
<div class="homeBlock raw-block">
<h2><a href="https://cis-india.org/raw/posts">
<span>researchers@work</span>
</a></h2>
<ul><li>
<a href="https://cis-india.org/raw/whose-technology-is-it-anyway-an-exploratory-essay-on-the-political-economy-of-indias-digital-revolution" class="tile" title="Lead Title Content">
<span class="leadTitle">Whose Technology is it Anyway? An exploratory essay on the political economy of India's digital revolution</span>
<div>
<img src="https://cis-india.org/raw/whose-technology-is-it-anyway-an-exploratory-essay-on-the-political-economy-of-indias-digital-revolution/image_thumb" alt="Whose Technology is it Anyway? An exploratory essay on the political economy of India's digital revolution" title="" height="128" width="108" />
</div>
</a>
<p class="date"><span>April 11, 2025</span></p>
<p>The story of India's digital journey has become an oft-cited tale of economic success across the globe, inspiring similar experiments in other nations in the Global Majority world - most prominently across sub-Saharan Africa. At home, however, this tale has been used to rapidly normalise the deployment of digital technologies. In this process, these innovations have not just bolstered the state's control over individuals and their actions, but have also enabled the tech elite to extract more value from workers, small businesses, and even consumers.</p>
</li><li>
<a href="https://cis-india.org/raw/navigating-the-digitalisation-of-finance" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/raw/navigating-the-digitalisation-of-finance" class="tile subTitle">
<span>Navigating the Digitalisation of Finance: User experiences of risks and harms </span>
</a>
<p class="date"><span>April 08, 2025</span></p>
</li><li>
<a href="https://cis-india.org/raw/bahujan-digital-publishing-infrastructures" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/raw/bahujan-digital-publishing-infrastructures" class="tile subTitle">
<span>Bahujan Digital Publishing Infrastructures</span>
</a>
<p class="date"><span>January 18, 2025</span></p>
</li><li>
<a href="https://cis-india.org/raw/explainer-predatory-pricing" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/raw/explainer-predatory-pricing" class="tile subTitle">
<span> Explainer | Predatory Pricing </span>
</a>
<p class="date"><span>December 23, 2024</span></p>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/ai-for-healthcare-understanding-data-supply-chain-and-auditability-in-india" class="tile" title="Lead Title Content">
</a><a href="https://cis-india.org/internet-governance/blog/ai-for-healthcare-understanding-data-supply-chain-and-auditability-in-india" class="tile subTitle">
<span> AI for Healthcare: Understanding Data Supply Chain and Auditability in India </span>
</a>
<p class="date"><span>November 29, 2024</span></p>
</li><li>
<p class="date"><span class="portletBottomLeft"></span><span>
<a class="readmore" href="https://cis-india.org/raw/posts">
454 more articles →
</a>
</span><span class="portletBottomRight"></span></p>
</li></ul>
</div>
</div>
</div></div>
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<div><a href="https://www.aspi.org.au/techdiplomacy" target="_blank"><img class="image-inline image-inline" src="https://cis-india.org/internet-governance/aspi-partnership-image/" alt="ASPI-CIS Partnership" /></a></div><p> </p><div><a href="https://centre-for-internet-and-society.danamojo.org/" target="_blank"><img class="image-inline image-inline" src="https://raw.githubusercontent.com/cis-india/website/master/cis_donate-button.png" alt="Donate to support our works." /></a></div><p> </p><div><a href="https://in-flux.cis-india.org/" target="_blank"><img class="image-inline image-inline" src="https://cis-india.org/internet-governance/in-flux-banner/" alt="In Flux: a technology and policy podcast by the Centre for Internet and Society " /></a></div><p> </p><span class="portletBottomLeft"></span><span class="portletBottomRight"></span>
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<h3>Previous Events</h3>
<ul><li>
<a href="https://cis-india.org/internet-governance/events/transference-reimagining-data-systems-beyond-the-gender-binary">
Transference: Reimagining Data Systems: Beyond the Gender Binary
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/internet-governance/events/launching-cis-flagship-report-on-private-crypto-assets">
Launching CIS’s Flagship Report on Private Crypto-Assets
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/internet-governance/reclaiming-ai-futures">
Reclaiming AI Futures
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/raw/platforms-power-and-politics-digital-labour-in-india">
Platforms, Power and Politics: Digital Labour in India
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/internet-governance/disinformation-in-the-indian-digital-news-media-market">
Disinformation in the Indian Digital News Media Market
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/internet-governance/events/privacy-in-the-age-of-the-pandemic">
Privacy in the Age of the Pandemic
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/internet-governance/events/how-to-shutdown-internet-shutdowns">
How to Shut Down Internet Shutdowns
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/how-safe-is-your-harbour-discussions-on-intermediary-liability-and-user-rights">
How safe is your harbour? Discussions on intermediary liability and user rights
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/cybersecurity-visuals-media-handbook-launch-event">
Cybersecurity Visuals Media Handbook: Launch Event
</a>
<p class="date"></p>
</li><li>
<a href="https://cis-india.org/raw/domestic-work-in-the-gig-economy-20191116">
Domestic Work in the ‘Gig Economy’
</a>
<p class="date"></p>
</li><li>
<a href=""></a>
<p class="date"></p>
</li></ul>
</div><div class="sidebarBlock"><h3>Previous Featured Posts</h3><ul><li>
<a href="https://cis-india.org/raw/navigating-the-digitalisation-of-finance" class="tile" title="Our study unpacks the experiences of marginalised users navigating the digitalisation of finance. Through a survey of 3,784 users, 18 interviews and 7 focus group discussions, our study’s findings highlight user experiences of risks and harms while accessing digital financial services, unpacking experiences specifically of persons with disabilities, transgender persons, gender and sexual minorities, elderly persons, women, regional language-first users, and persons facing digital and economic vulnerabilities. ">
Navigating the Digitalisation of Finance: User experiences of risks and harms
</a>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/ai-for-healthcare-understanding-data-supply-chain-and-auditability-in-india" class="tile" title="This report aims to understand the prevalence and use of AI auditing practices in the healthcare sector. By mapping the data supply chain underlying AI technologies, the study aims to unpack i) how AI systems are developed and deployed to achieve healthcare outcomes and, ii) how AI audits are perceived and implemented by key stakeholders in the healthcare ecosystem. ">
AI for Healthcare: Understanding Data Supply Chain and Auditability in India
</a>
</li><li>
<a href="https://cis-india.org/raw/platforming-precarity-data-narratives-workers" class="tile" title="CIS conducted quantitative surveys with over 800 workers employed in the app-based taxi and delivery sectors across 4 cities in India as part of the ‘Labour Futures’ project supported by the Internet Society Foundation. The surveys covered key employment indicators, including earnings and working hours, work-related cost burdens, income and social security, and platform policies and management. Findings from these surveys are presented as data visualisation briefs centring workers’ everyday experiences. These data briefs form a foundational evidence base for policy and action around labour rights, social protection, and urban inclusion in platform work.">
Platforming precarity: Data narratives of workers sustaining urban platform services
</a>
</li><li>
<a href="https://cis-india.org/raw/report-on-the-future-of-the-commons" class="tile" title="We are pleased to share our report on the ‘Future of the Commons: A Conversation on Artificial Intelligence, Indian Languages, and Archives’ conference, held in July 2024 at the Maharashtra Knowledge Corporation Limited (MKCL) in Pune. ">
Future of the Commons: A Conversation on Artificial Intelligence, Indian Languages, and Archives Conference Report
</a>
</li><li>
<a href="https://cis-india.org/raw/the-platform-economys-gatekeeping-of-class-and-caste-dominance-in-urban-india" class="tile" title="Ambika Tandon and Aayush Rathi contributed an essay on how gated society management apps like MyGate and NoBrokerHood feed on caste and income inequalities in new datafied forms. The essay features in The Formalization of Social Precarities, an anthology edited by Murali Shanmugavelan and Aiha Nguyen and published with Data & Society.">
The Platform Economy’s Gatekeeping of Class and Caste Dominance in Urban India
</a>
</li><li>
<a href="https://cis-india.org/raw/online-gender-based-violence-on-short-form-video-platforms" class="tile" title="An inquiry into platform policies and safeguards. This report explores how short-form video platforms in India address online gender based violence (oGBV) by analysing their terms of service, community guidelines (CG), and reporting workflows.">
Online Gender Based Violence on Short Form Video Platforms
</a>
</li><li>
<a href="https://cis-india.org/raw/your-econonomy-our-livelihoods-a-policy-brief-by-the-all-india-gigi-workers-union" class="tile" title="In this policy brief, the All India Gig Workers’ Union (AIGWU) presents its critique on NITI Aayog’s report on India’s platform economy. Through experiences from over 3 years of organising gig workers across India, they highlight fallacies in the report that disregard workers’ experiences and realities. They present alternative recommendations that are responsive to these realities, and offer pathways towards rights-affirming futures for workers in the platform economy. ">
Your economy, our livelihoods: A policy brief by the All India Gig Workers’ Union
</a>
</li><li>
<a href="https://cis-india.org/raw/user-experiences-of-digital-financial-risks-and-harms" class="tile" title="The reach and use of digital financial services has risen in recent years without a commensurate increase in digital literacy and access. Through this project, supported by a grant from Google(.)org, we will examine the landscape of potential risks and harms posed by digital financial services, and the disproportionate risk that information asymmetry and barriers to access pose for users, especially certain marginalised communities. ">
User Experiences of Digital Financial Risks and Harms
</a>
</li><li>
<a href="https://cis-india.org/raw/strategies-to-organise-platform-workers-rightscon" class="tile" title="In 2022, the Centre for Internet and Society hosted a panel with Akkanut Wantanasombut, Ayoade Ibrahim, Rikta Krishnaswamy, and Sofía Scasserra at RightsCon, an annual summit on technology and human rights. ">
Strategies to Organise Platform Workers
</a>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/making-voices-heard" class="tile" title="We are happy to announce the launch of our final report on the study ‘Making Voices Heard: Privacy, Inclusivity, and Accessibility of Voice Interfaces in India. The study was undertaken with support from the Mozilla Corporation.">
Making Voices Heard
</a>
</li><li>
<a href="https://cis-india.org/raw/irc-22-home" class="tile" title="We are excited to announce that the fifth edition of the Internet Researchers' Conference will be held online on May 25-27, 2022.This annual conference series was initiated by the researchers@work (r@w) programme at CIS in 2016 to gather researchers and practitioners engaging with the internet in/from India to congregate, share insights and tensions, and chart the ways forward. This year, the conference brings together a set of reflections and conversations on how we imagine and experience the home —as a space of refuge and comfort, but also as one of violence, care, labour and movement-building.">
Internet Researchers' Conference 2022 (IRC22): #Home, May 25-27
</a>
</li><li>
<a href="https://cis-india.org/raw/internet-researchers-conference-2022" class="tile" title="Due to internal delays related to the pandemic, the Internet Researchers' Conference will now take place online in May 2022. Please see below for a link to the updated call for sessions.">
Internet Researchers' Conference 2022
</a>
</li><li>
<a href="https://cis-india.org/raw/platforms-power-and-politics-perspectives-from-domestic-and-care-work-in-india" class="tile" title="CIS has been undertaking a two-year project studying the entry of digital platforms in the domestic and care work in India, supported by the Association for Progressive Communications as part of the Feminist Internet Research Network. Implemented through 2019-21, the objective of the project is to use a feminist lens to critique platform modalities and orient platformisation dynamics in radically different, worker-first ways. Ambika Tandon and Aayush Rathi led the research team at CIS. The Domestic Workers’ Rights Union is a partner in the implementation of the project, as co-researchers. Geeta Menon, head of DWRU, was an advisor on the project, and the research team consisted of Parijatha G.P., Radha Keerthana, Zeenathunnisa, and Sumathi, who are office holders in the union and are responsible for organising workers and addressing their concerns. ">
Platforms, Power, and Politics: Perspectives from Domestic and Care Work in India
</a>
</li><li>
<a href="https://cis-india.org/raw/ifat-itf-protecting-workers-in-digital-platform-economy-ola-uber-occupational-health-safety" class="tile" title="Between July to November 2019, Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, conducted 2,128 surveys across 6 major cities: Bengaluru, Chennai, Delhi NCR, Hyderabad, Jaipur, and Lucknow, to determine the occupational health and safety of app-based transport workers. CIS is proud to publish the study report and the press release. Akash Sheshadri, Ambika Tandon, and Aayush Rathi of CIS supported post-production of this report.">
IFAT and ITF - Protecting Workers in the Digital Platform Economy: Investigating Ola and Uber Drivers’ Occupational Health and Safety
</a>
</li><li>
<a href="https://cis-india.org/raw/migrant-workers-solidarity-network-and-cis-ankan-barman-atmanirbhar-bharat-meets-digital-india-an-evaluation-of-covid-19-relief-for-migrants" class="tile" title="With the onset of the national lockdown on 24th March 2020 in response to the outbreak of COVID-19, the fate of millions of migrant workers was left uncertain. In addition, lack of enumeration and registration of migrant workers became a major obstacle for all State Governments and the Central Government to channelize relief and welfare measures.">
Atmanirbhar Bharat Meets Digital India: An Evaluation of COVID-19 Relief for Migrants
</a>
</li><li>
<a href="https://cis-india.org/raw/sameet-panda-jam-trinity-pension-pds-odisha-covid-19" class="tile" title="This study by Sameet Panda tries to understand the integration of data and digital systems in welfare delivery in Odisha. It brings out the impact of welfare digitalisation on beneficiaries through primary data collected in November 2020. The researcher is thankful to community members for sharing their lived experiences during course of the study. Fieldwork was undertaken in three panchayats of Bhawanipatna block of Kalahandi district, Odisha. Additional research support was provided by Apurv Vivek and Vipul Kumar, and editorial contributions were made by Ambika Tandon (Senior Researcher, CIS). This study was conducted as part of a project on gender, welfare, and surveillance, supported by Privacy International, UK.">
Sameet Panda - Data Systems in Welfare: Impact of the JAM Trinity on Pension & PDS in Odisha during COVID-19
</a>
</li><li>
<a href="https://cis-india.org/raw/ifat-itf-locking-down-the-impact-of-covid-19" class="tile" title="This report, by Indian Federation of App-based Transport Workers (IFAT) and International Transport Workers’ Federation (ITF), New Delhi office, explores the responses to the outbreak of Covid-19 by digital platform based companies, trade unions, and governments to help out workers for digital platform based companies hereafter app based workers during the lockdown. The research work in this article is a characterization of the struggles of app based workers during the global pandemic and how it has affected and changed the world of work for them. The surveys were conducted amongst the workforce working for app based companies like Ola, Uber, Swiggy, Zomato etc. This study is partially supported by CIS as part of the Feminist Internet Research Network led by the Association for Progressive Communications.">
IFAT and ITF - Locking Down the Impact of Covid-19
</a>
</li><li>
<a href="https://cis-india.org/raw/covid-19-charter-of-recommendations" class="tile" title="Tandem Research and the Centre for Internet and Society organised a webinar on 9 April 2020, with unions representing gig workers and researchers studying labour rights and gig work, to uncover the experiences of gig workers during the lockdown. Based on the discussion, the participants of the webinar have drafted a set of recommendations for government agencies and platform companies to safeguard workers’ well being. Here are excerpts from this charter of recommendation shared with multiple central and state government agencies and platforms companies.">
COVID-19 Charter Of Recommendations on Gig Work
</a>
</li><li>
<a href="https://cis-india.org/raw/stil-2020-call" class="tile" title="Whose Knowledge?, the Oxford Internet Institute, and the Centre for Internet and Society are creating a State of the Internet’s Languages report, as baseline research with both numbers and stories, to demonstrate how far we are from making the internet multilingual. We also hope to offer some possibilities for doing more to create the multilingual internet we want. This research needs the experiences and expertise of people who think about these issues of language online from different perspectives. Read the Call here and share your submission by September 2, 2019.">
Call for Contributions and Reflections: Your experiences in Decolonizing the Internet’s Languages!
</a>
</li><li>
<a href="https://cis-india.org/internet-governance/blog/appropriate-use-of-digital-identity-alliance-announcement" class="tile" title="Omidyar Network has recently announced its decision to invest in establishment of a three-region research alliance — to be co-led by the Institute for Technology & Society (ITS), Brazil, the Centre for Intellectual Property and Information Technology Law (CIPIT) , Kenya, and the CIS, India — on the Appropriate Use of Digital Identity. As part of this Alliance, we at the CIS will look at the policy objectives of digital identity projects, how technological policy choices can be thought through to meet the objectives, and how legitimate uses of a digital identity framework may be evaluated.">
Announcement of a Three-Region Research Alliance on the Appropriate Use of Digital Identity
</a>
</li><li>
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